FAQs
 
 
 
 
What hours does Care With Care offer?
Services are available 7 days a week, 365 days a year, between 7am and 7pm.
Clients have full say in the provision and the timing of visits. We will try to make our visits as close to the times you prefer but staff shortages and incidents beyond our control may mean that the times vary.
 
 
Is Care With Care open over Christmas and New Year?
Services are available throughout the year, but are limited on Christmas Eve, Christmas Day, Boxing Day, New Years Eve and New Years Day. Services will be provided where a vulnerable, elderly person would be at risk if left alone.
 
 
Do Care With Care cover nights?
Unfortunately this is not a service that is available at present.
 
 
What area does Care With Care cover?
Care With Care covers Eynsham and the surrounding villages. This includes: ·
  • Appleton
  • Barnard Gate
  • Bladon
  • Botley
  • Cassington
  • Church Hanborough
  • Combe
  • Cumnor
  • Ducklington
  • Eynsham
  • Farmoor
  • Freeland
  • Filchampstead
  • Hardwick
  • Long Hanborough
  • Parklands
  • North Leigh
  • South Leigh
  • Standlake
  • Stanton Harcourt
  • Sutton
  • Witney
  • Woodstock
  • Worton
  • Yarnton
 
 
How is the service paid for?
The Service can be paid for in a number of ways, depending on the financial and medical circumstances of the Client. Services can be paid for through private arrangement, Social Services or funded through Health Funding. Please be aware that the information listed below is for guidance only and is subject to change. Social Services should be contacted directly for details and recent information. Care With Care will keep all privately paying Clients up-to-date with any changes.
 
Private
If you wish to pay privately then arrangements can be made through Janet Malpus.
 
Social Services
Social Services provide support through Attendance Allowance, Fairer Charging, Direct Payment or Full Funding. Generally this help will be means assessed and is arranged through Social Services following assessment. Referrals can be made either by the GP or are arranged following discharge from hospital.

Attendance Allowance
Attendance Allowance is a tax-free benefit for people aged 65 or over who need help with personal care because they are physically or mentally disabled. Attendance Allowance is not usually affected by any savings or income you may have.

You may get Attendance Allowance if:

  • you have a physical or mental disability, or both
  • your disability is severe enough for you to need help caring for yourself
  • you may be intitled to attendance allowance if you are over 65years

The amount you get depends on how much your disability affects you. There are two rates of Attendance Allowance.

Attendance Allowance is normally paid directly into any account of your choice which accepts Direct Payment of benefits. This might be a bank, building society or other account provider.You may be able to get someone else to collect your Attendance Allowance if you wish.

Fairer Charging
This is a service provided by Oxfordshire County Council – Shared Services. The service reviews a Client’s financial situation and the contributions they pay towards their care and works out how much they will be asked to contribute towards its cost.

Direct Payments
These are local council payments for people who have been assessed as needing help from Social Services and who would like to arrange and pay for their own care and support services instead of receiving them directly from the local council.

Full Funding
This is available to Clients who have no savings and are unable to contribute to their payments.
 
Health Funding/HART (Home Assessment Reablement Team) Care
Oxford County Council and the NHS cover funding for care that is provided following a stay in hospital where the Client requires extra support to help them to become as independent as possible at home. This service provides short-term care and can be up to 6 weeks after leaving hospital.
 
Continuing Care
This is fully funded care for people who do not require care in an NHS acute hospital but who nevertheless require a high degree of ongoing health care. The largest group who receive continuing care are those with a seriously life limiting or terminal condition.
 
 
What happens next if help is needed?
Inquires can be made directly to Care With Care. The Client, their family, or a friend, a GP, Social Services or a District Nurse, can make referrals to Care With Care.

The first step is to arrange an initial consultation meeting at your home, on your own or with family, friends or neighbours. This first point of contact will be with the Registered Manager of Care With Care who arranges an informal home visit to see what help is needed and what can be provided.

If assistance is to be provided then the Registered Manager will arrange another meeting to complete all the Initial Assessment paperwork and a Risk Assessment. This is to ensure that services provided are delivered in a manner that is safe to all involved. If assistance is to be provided, then a Care Plan is formed on the needs of the Client.

The Care Plan takes account of the views and preferences of Clients, provides opportunities for choice, how needs will be met and how to ask for additional help.

A Carer that is already known to the Client will introduce any new Carers that will be coming into the home.

The Care Plan is reviewed regularly and changes made as necessary.
 
All information is covered by the Data Protection Act and the Care With Care Confidentiality Policy.
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